I manage a team of approximately 18 CSR and ensure that all key metrics of performance as per client requirement are met and exceeded. I evaluate 2 calls a week and coach my agents after. Answer and
incoming customer inquiries promptly regarding the client’s services. Provides information and assists customers to use on-line services.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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