Entry-level Freight Assistant with a solid administrative background and prior experience in local logistics
operations. Equipped with specialized training in freight brokerage and truck dispatching, supported by
hands-on coursework simulating real freight scenarios. I have strong skills in customer service, debt collection, account management, communication, negotiation, problem-solving, and time management. Throughout my experience, I have worked with customers professionally, handled difficult situations, met performance targets, and maintained accurate documentation. I am also detail-oriented, adaptable, and committed to delivering quality results.
As a worker, I want to be known as someone who is reliable, accountable, and results-driven. I take ownership of my responsibilities, maintain a positive attitude, and consistently strive to exceed expectations. I want colleagues and employers to recognize me as a team player who can be trusted to get the job done while treating customers and coworkers with professionalism and respect."
Experience: 2 - 5 years
My background in collections has strengthened my negotiation, relationship-building, and multitasking abilities, which are highly transferable to the freight brokerage industry. I aim to be known as a dependable, proactive, and results-driven Freight Broker Assistant who ensures efficient operations, excellent customer service, and timely shipment coordination
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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