Jaera
Customer Experience Specialist | Multichannel Support (Voice, Chat, Email )
Verified
Overview
Looking for any work (8 hours/day)
at $6.63/hour ($1,280.00/month)
Associates degree
Last Active
July 6th, 2026 (4 days ago)
Member Since
April 20th, 2026
Profile Description
Customer service professional with extensive experience across Concentrix, PayPal, and American Express. Skilled in account management, dispute resolution, and technical support, with a strong background in both frontline and back-office operations. Recognized as a Subject Matter Expert with leadership training and experience in coaching and delivering high-quality customer solutions.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
I served as a Customer Care Representative, where I am primarily responsible for managing customer inquiries and addressing account-related concerns. In addition to my frontline responsibilities, I have been upskilled to support back office operations, specifically handling disputes and case management. This expanded role has allowed me to contribute to more complex issue resolution while maintaining a strong focus on customer satisfaction and operational efficiency.
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- san pedro, laguna
- Tests Taken
- IQ
- Score: 106
- Government ID
- Sign Up with Pro Account to View
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