Ivy
VA | Administrative & Customer Support Specialist | Customer Service QA Analyst
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
April 20th, 2026
Profile Description
A professional with over 6 years of experience in customer support, quality monitoring, accountmanagement, and administrative operations. Proven track record in improving service quality, managing client communications, handling escalations, and supporting business operations in fast-pacedenvironments. Proficient in Salesforce CRM, SAP, Google Workspace, and Microsoft Office Suite. Recognised for strong attention to detail, problem-solving abilities, and delivering exceptional customer-experiences.
Top Skills
Office and Administration » Email Handling
Experience: 5 - 10 years
Office and Administration » Administrative Support
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 2 - 5 years
Office and Administration » Calendar Management
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: 2 - 5 years
Office and Administration » Task Prioritization
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 2 - 5 years
Design » Graphic Design » Canva
Experience: Less than 6 months
Accounting » Accounts Receivable » Billing
Experience: 2 - 5 years
E-Commerce » Order processing
Experience: 1 - 2 years
Project Management » Process Improvement
Experience: 5 - 10 years
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Office and Administration » Research
Experience: Less than 6 months
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.