A Certified Human Resource Associate with strong knowledge of HR Operations and has relevant years of experience in Data Entry, Data Processing, Insurance Operations and Back-Office Support. Skilled in Customer Service and Administrative Support while ensuring accuracy, compliance and quality standards. Capable of handling operational tasks efficiently in both remote and office-based environments.
Experience: 2 - 5 years
Processed and validated high-volume non-life insurances applications, endorsements, quotes, renewals and cancellations with strict adherence to company and underwriting guidelines. Managing and updating client records, organizing data, maintaining clean and structured records, and ensuring data integrity across spreadsheets and systems. Conducting detailed document reviews to ensure accuracy and identified discrepancies, resolving data issues proactively.
Experience: 6 months - 1 year
Responded promptly to customer inquiries via phone, email and chat ensuring professional and courteous communication. Resolved service issues, technical concerns and account-related request in compliance with company policies.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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