I am an Operations & Admin Virtual Assistant with 14+ years of real-world experience inside the global relocation, freight forwarding, and logistics industry. I have worked for SIRVA Worldwide, Allied Pickfords, Crown Worldwide Group, and Asian Express International Movers across China, Cambodia, and the Philippines.
What this means for you: I do not need training on your industry. I already know the terminology, the workflows, the documentation, and the client communication standards. You get a senior-level remote operator from day one.
MY CORE SERVICES:
- CRM data entry and maintenance (AMOS, QIS systems)
- SOP creation, process documentation, and workflow improvement
- Import/export documentation and shipment file management
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- Quotation preparation and proposal documentation
- Social media content creation for LinkedIn,
WHAT MAKES ME DIFFERENT:
Most VAs need months to understand a logistics or relocation business. I step in on day one and start delivering.
I recently built a complete digital QC Inspection Report System for a China-based manufacturer — replacing a manual spreadsheet workflow with a custom digital platform, using AI-assisted tools and my own initiative. No IT support needed.
Tools:
HubSpot CRM | Google Workspace | Microsoft Office | Excel | Trello | Asana | Notion | Zoom | ERP Systems | ChatGPT | Claude AI
I am based in Phnom Penh, Cambodia (ICT, UTC+7) with a stable internet connection and a dedicated home office. I am flexible to work AU, UK, US, or SG business hours. I am NDA-ready, confidentiality-conscious, and looking for long-term remote partnerships.
If you need a reliable, professional, and industry-experienced VA — send me a message. I respond within 24 hours.
Experience: 10+ years
Experienced in maintaining accurate records, managing CRM and operational databases, organizing client information, preparing reports, and ensuring data accuracy for smooth business operations.
Experience: 5 - 10 years
Experienced in supporting daily business operations, coordinating workflows, monitoring processes, managing documentation, and improving operational efficiency in fast-paced international environments.
Experience: 10+ years
Experienced in providing administrative support including email management, calendar coordination, documentation processing, data entry, reporting, and organizing daily business operations efficiently. Skilled in building and maintaining strong client relationships through effective communication, account coordination, timely follow-ups, and professional customer service support.
Experience: 5 - 10 years
Experienced in coordinating shipments, monitoring logistics operations, managing import/export documentation, communicating with clients and vendors, and ensuring timely and accurate service delivery.
Experience: 5 - 10 years
Experienced in providing executive-level administrative support, calendar management, meeting coordination, travel arrangements, scheduling, and stakeholder communication for international teams and business leaders. Skilled in managing multiple priorities, organizing executive workflows, coordinating appointments across time zones, handling confidential information, and ensuring seamless day-to-day operations with minimal supervision.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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