I deal with different types of clients over the phone.
I display empathy at the same time proactive and maintain professionalism especially dealing with escalated concerns.
I make sure reason for calling is resolved and provide excellent customer service.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.