Converted hard copy documents into accurate and well-organized digital files, ensuring smooth transition from physical to soft copy formats. Maintained a typing speed of 90 words per minute with 97?curacy, guaranteeing efficiency and precision in handling large volumes of data. Applied keen attention to detail to minimize errors and deliver clean, reliable records for business use. Consistently met deadlines while managing repetitive tasks with focus and consistency.

Provided technical support for QuickBooks users, assisting with installation, setup, and troubleshooting to ensure smooth operations. Supported bookkeeping tasks including data entry, categorization, and report generation to maintain accurate financial records. Performed account reconciliation, identifying and resolving discrepancies between QuickBooks records and bank statements to ensure financial accuracy. Guided clients in optimizing QuickBooks features for invoicing, expense tracking, and payroll management. Delivered clear instructions and timely solutions, helping businesses maintain confidence in their financial systems.

Managed end-to-end social media campaigns, ensuring consistent branding and measurable growth. Created and published weekly content designed to increase engagement and strengthen audience connection. Handled all customer inquiries via social media inboxes, maintaining a fast response time of within 1 hour to boost customer satisfaction. Monitored leads generated through social platforms and conducted timely follow-ups to maximize conversion opportunities. Applied strategic planning and analytics to track performance, optimize campaigns, and deliver results aligned with business goals.