Gilbert
Customer Support Specialist | Technical Support | Billing & Sales | Subject Matt
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.07/hour ($960.00/month)
Bachelors degree
Last Active
June 7th, 2026 (11 days ago)
Member Since
April 13th, 2026
Profile Description
Results-driven Customer Support Specialist with 3+ years of experience in customer service, technical support, billing, sales, and escalation handling in fast-paced environments. Skilled in resolving complex concerns across phone,
Top Skills
Customer Support
Experience: 2 - 5 years
Experienced in handling high-volume inbound and outbound support across phone, email, and chat, with a strong focus on customer satisfaction and first-call resolution. Skilled in technical support, billing, account management, escalations, appointment setting, and sales support. Proven ability to meet and exceed KPIs through performance tracking, reporting, and efficient case management. Proficient in Google Workspace and remote collaboration tools, with strong communication skills, fast typing speed (63 WPM), and the ability to multitask, adapt quickly, and deliver accurate results in fast-paced environments.
Customer Support » Technical Support
Experience: 2 - 5 years
Skilled in diagnosing and resolving technical, billing, and account-related issues across mobile and internet services. Experienced in handling high-volume support through phone, email, and chat, with a strong focus on first-contact resolution and customer satisfaction. Capable of troubleshooting complex concerns, guiding customers step-by-step, and managing escalations while maintaining efficiency, accuracy, and high performance metrics.
Customer Support » Sales Support
Experience: 1 - 2 years
Experienced in assisting customers with service inquiries, product recommendations, and order processing to drive conversions and revenue. Skilled in handling inbound and outbound sales, upselling services, and following up with leads to ensure customer satisfaction and retention. Able to balance sales goals with a customer-first approach while meeting performance targets in fast-paced environments.
Other Skills
Basic Information
- Age
- 23
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 30%
- Influence: 7%
- Steadiness: 31%
- Compliance: 32%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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