Adaptable and detail-oriented professional with over 4 years of experience in customer support, client relations, and operational processes across MENA and international markets. Experienced in handling customer inquiries, account verification, case management, and issue resolution through LiveChat, HelpDesk,
Strong background in Arabic / English communication, process coordination, and documentation management, with proven experience working in fast paced, customer focused environments. Skilled at managing escalations, maintaining accurate records, and ensuring efficient workflow execution while delivering a high standard of service.
Additional experience includes recruitment operations, applicant tracking, document processing, translation, and freelance creative services in graphic design, web design, and video production. Recognized for reliability, adaptability, attention to detail, and a commitment to continuous learning and professional growth.
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