Jannah

Customer Support VA

Verified

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Overview

Looking for any work (8 hours/day)

at $3.77/hour ($727.26/month)

High school diploma

Last Active

July 4th, 2026 (4 days ago)

Member Since

April 9th, 2026

Profile Description

I am a dedicated and detail-oriented professional with experience in customer service and online business management. I have worked as a Customer Representative, where I handled inbound and outbound calls, responded to client inquiries via email and messaging, and ensured timely resolution of concerns. I am skilled in providing accurate information, managing customer interactions, and maintaining organized records. In addition, I have experience as a small online business owner, where I managed product listings, inventory, order processing, and customer service for a K-pop merchandise and apparel shop. This has helped me develop strong skills in communication, multitasking, and handling customer satisfaction. I am a fast learner, reliable, and highly motivated to deliver quality work. I am confident in handling administrative tasks, customer support, data entry, and online business operations. I am eager to grow and contribute to a company where I can use my skills and continuously improve.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I gained valuable customer service experience while working as a front desk staff in property management. I handled incoming and outgoing calls, assisting tenants, clients, and property owners with their concerns. I promptly responded to inquiries through email and text, providing accurate information about property details, leasing to prospective clients, and maintenance requests. I also ensured proper documentation of customer interactions and tracked concerns to guarantee timely follow-ups and resolution. This role strengthened my communication, problem-solving, and organizational skills while delivering excellent customer service.

Marketing » Sales » Order Management

Experience: 6 months - 1 year

I managed an online K-pop merchandise and apparel shop, where I handled product listings, pricing, and inventory management. I processed customer orders, payments, and coordinated shipping to ensure timely delivery. I also provided customer service through online messaging and email, addressing inquiries, resolving concerns, and handling returns to maintain high customer satisfaction. This experience enhanced my organizational, communication, and problem-solving skills in a fast-paced online business environment.

Other Skills

Basic Information

Age: 20

Gender: Female

Website: Sign Up with Pro Account to View

Address: San Jose Del Monte, Bulacan

Tests Taken: IQ
Score: 119: DISC
Dominance: 30
Influence: 7
Steadiness: 31
Compliance: 32: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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