Bilingual Medical Virtual Assistant | Medical Billing & Claims Experience

Experienced Healthcare Virtual Assistant with 5+ years supporting U.S. healthcare accounts. Skilled in medical billing support, insurance verification, denied claims follow-ups, prior authorizations, EMR/EHR documentation, CRM management, and bilingual English-Spanish patient support. Detail-oriented, organized, HIPAA-aware, and experienced in handling high-volume healthcare operations remotely using Epic Systems, Google Workspace, Microsoft Office, and other administrative tools.

I offer Healthcare Virtual Assistance, Medical Billing Support, Patient Communication Support, Insurance and Claims Follow-up, Administrative Healthcare Tasks, and Data Entry/Record Management. I help healthcare providers and clinics manage daily administrative and patient-related tasks efficiently and accurately.

I verify patient insurance coverage for U.S. healthcare accounts by checking eligibility, benefits, co-pays, deductibles, and authorization requirements. I use payer portals and insurance systems to confirm active coverage and policy details. I ensure accurate documentation in EMR/EHR systems and coordinate with insurance providers or internal teams to resolve issues and support smooth billing and claims processing.

I provide administrative support in a healthcare setting by handling data entry, updating patient records in EMR/EHR systems, and managing scheduling and documentation tasks. I assist in organizing files, processing information accurately, and supporting day-to-day office operations. I also communicate with patients and internal teams to ensure tasks are completed efficiently and records are kept up to date.

I have 1 year of sales experience combined with strong customer service skills, focusing on building client relationships, handling inquiries, and identifying opportunities to upsell and retain customers. I’m skilled in communication, follow-ups, and delivering solutions that meet both client needs and business goals.