Racquel

Lead Conversion & Scheduling Specialist | Customer Support | Housecall Pro & GoH

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Overview

Looking for any work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (yesterday)

Member Since

April 7th, 2026

Profile Description

Results-driven Virtual Assistant with experience in high-volume scheduling, lead management, and customer support for service-based businesses. Skilled in prioritizing leads based on urgency and service type to ensure fast response times and convert inquiries into bookings and recurring clients. Experienced in handling cancellations, reschedules, and maintaining accurate, organized schedules. Also supports business operations through end-of-day checks and billing accuracy.

Top Skills

Customer Support » Sales Support

Experience: 2 - 5 years

Supported the sales process by managing and qualifying leads, scheduling appointments, and ensuring timely follow-ups. Maintained accurate client records in CRM systems and helped convert inquiries into confirmed bookings.

Customer Support » Customer Service

Experience: 10+ years

Handled client inquiries professionally via chat/email, ensuring fast response times and satisfaction.

Office and Administration » Communication

Experience: 10+ years

Clear, professional, and friendly communication with clients and teams.

Other Skills

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: DISC
Dominance: 34
Influence: 10
Steadiness: 23
Compliance: 33: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”