Medical Virtual Assistant

Appointment scheduling of patient Assisting scheduled and walk-in patients with care. Assisting patients during laboratory procedures. Recording and transmitting laboratory results. Coordinating patient referrals to a specific health unit via email. Handling patient data and laboratory results with confidentiality.

HIPAA compliance certificate - March, 2026

Trained in appointment scheduling and calendar management Trained in email and inbox management for patient and provider communications Learned prescription refill requests and routing for provider approval Uploading, organizing and maintaining medical records in the EHR Scanning and indexing laboratory results, referrals and other documents Coordinating patient care, follow ups, laboratory and specialists referral Ensuring documentation accuracy and HIPAA

Assisting with preparation and submission of medical claims. Reviewing documentation for accurate CPT and ICD coding support. Tracking claim status and following up on unpaid or denied claims. Identifying billing errors and coordinating corrections. Communicating with insurance companies regarding claim issues. Supporting timely and accurate reimbursement processes.

Knowledgeable with preparation and submission of medical claims or invoices. Tracking claim status and following up on unpaid or denied claims. Communicating with insurance companies regarding claim issues.

Knowledgeable with medical terminology, medical procedure, laboratory procedure, medicines, healthcare and patient care.

Knowledgeable with ICD and CPT coding