Hi! I’m a reliable and detail-oriented Administrative & Customer Support Virtual Assistant with experience in administrative tasks, customer communication, scheduling, data entry, and CRM management.
My background in education, customer support, and remote administrative work helped me develop strong organizational, multitasking, and communication skills. I’ve handled
I’m comfortable working independently, managing multiple tasks, and learning new tools quickly. I always aim to provide organized, efficient, and professional support to help businesses run smoothly.
Here are some tasks I can help with:
•
• Calendar & Appointment Scheduling
• Customer Support
• Data Entry & File Organization
• CRM Updates & Lead Tracking
• Reports & Administrative Support
• Google Workspace & Microsoft Office Tasks
• Client Communication & Follow-Ups
I’m eager to continue growing as a Virtual Assistant and committed to delivering reliable support to clients and teams.
Experience: 1 - 2 years
• Responded to customer inquiries via Facebook Business Pages and Messenger in a timely and professional manner • Assisted clients with product information, pricing, and order placement • Provided after-sales support, ensuring customer satisfaction and repeat business
Experience: Less than 6 months
Experience: 6 months - 1 year
• Performed data entry tasks using Salesforce and Opendoor, ensuring accuracy and efficiency in managing real estate and client records. • Updated CRM platforms, managed spreadsheets, and maintained organized digital files. • Handled email communication, calendar scheduling, and task coordination for clients. • Supported administrative processes such as lead tracking, document preparation, and follow-ups. • Demonstrated reliability, attention to detail, and ability to work independently in a remote setting.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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