Executive Assistant | Customer Service VA | Amazon VA

Overview

Looking for any work (8 hours/day)

at $4.98/hour ($960.00/month)

Not Specified

Last Active

June 25th, 2026 (today)

Member Since

April 5th, 2026

Profile Description

Many businesses lose valuable time managing customer inquiries, administrative tasks, and client follow-ups. That's where I come in.

I help businesses streamline customer support operations, maintain organized workflows, and deliver excellent client experiences through responsive communication and reliable administrative support.

With 9 years of customer service experience across the publishing and healthcare industries, I have developed strong skills in customer relationship management, problem-solving, data accuracy, and cross-functional coordination. For more than 4 years, I worked as a Concierge, providing personalized support and managing complex client requests while maintaining high service standards.

Core Services

• Customer Support Management
• Email and Inbox Management
• CRM Management and Data Entry
• Calendar Management and Scheduling
• Client Follow-Up and Relationship Management
• Administrative Support
• Documentation and Record Management
• Cross-Team Coordination

Experience Highlights

• 9 years of customer service experience
• 4+ years of concierge-level client support
• 4+ years supporting healthcare accounts
• Experience working in high-volume customer service environments
• Consistently maintained SLA compliance while managing customer inquiries and service requests

Tools & Platforms

Google Workspace (Docs, Sheets, Slides, Drive, Calendar) | Salesforce | Canva | ChatGPT | Microsoft Teams | Zoom | Outlook | Calendly

I am currently open to opportunities in Virtual Assistance, Customer Support, Executive Assistance, and Client Success roles.

Feel free to connect or send me a message to discuss how I can help support your business operations and customer experience goals.