Executive Assistant | Operations Coordinator | Customer Service Specialist | CRM

Over 8 years of experience delivering exceptional customer support through phone, email, and CRM platforms. Skilled in resolving inquiries, handling escalations, and building positive customer relationships.

Over 8 years of experience providing executive and administrative support, managing calendars, scheduling meetings, coordinating tasks, preparing reports, and ensuring smooth day-to-day operations.

Experienced in providing remote support to business owners and teams, handling administrative tasks, customer communication, research, documentation, and operational coordination.

Proficient in Salesforce CRM, Zoho, and Zendesk. Experienced in managing customer records, tracking leads, updating case notes, monitoring pipelines, and maintaining data accuracy.

Experienced in coordinating daily operations, tracking workflows, maintaining records, preparing reports, and collaborating with cross-functional teams to improve efficiency and productivity.

Experienced in managing high-volume inboxes, responding to customer inquiries, prioritizing communications, and ensuring timely follow-ups and resolutions.

Strong background in data management, documentation, reporting, scheduling, file organization, and supporting business operations with accuracy and attention to detail.

Experienced in tracking tasks, monitoring deadlines, coordinating with stakeholders, preparing status updates, and ensuring projects move forward efficiently.

Skilled in scheduling appointments, coordinating meetings, managing calendars, sending reminders, and ensuring efficient time management for teams and executives.

Experienced in maintaining accurate records, updating databases, generating reports, and handling large volumes of data with a high level of accuracy and attention to detail.