Hi! I am a dedicated and detail-oriented professional with experience in customer service, property management, and administrative support. Skilled in handling client inquiries, managing tenant relations, and ensuring smooth day-to-day operations. Proficient in coordinating property listings, processing applications, scheduling inspections, and managing maintenance requests.
Known for strong communication skills, organizational efficiency, and the ability to multitask in fast-paced environments. Experienced in using property management systems and various administrative tools to streamline processes and enhance customer satisfaction.
Committed to delivering excellent service, maintaining positive client relationships, and supporting business operations with accuracy and professionalism.
Experience: 1 - 2 years
Executive support to sales leadership in construction and insurance restoration Calendar & email management Administrative task Workflow systems & process documentation Insurance claims & homeowner coordination Project operations support Homeowner marketing & advertisement creation
Experience: 2 - 5 years
Rental listings & advertisement management Lead generation & inquiry handling Handling social media platforms (Flatmates, Facebook, Instagram, and WhatsApp) Tenant & applicant communication (calls, texts, emails) Document processing & record management Updating CRM Maintenance work orders & coordination Move-in / move-out assistance Billing & payment assistance Tools Used: Entrata, Appfolio, Respond.io, URL netphone, Google Workspace, RingCentral, Vonage, WhatsApp, Flatmates, Social Media (Facebook, Instagram, Tiktok).
Experience: 5 - 10 years
First point of contact for customers, Assisting inquiries payments Billing concerns, Customer satisfaction, Refund processing, Updating information/documentation Escalating customer concerns.
Experience: 6 months - 1 year
Processing orders, Follow up and upsells, Order taking, Store navigation. Tools: Google Maps, store website, Google Workspace.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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