I am skilled in handling customer inquiries, managing orders, processing refunds, and investigating suspicious transactions. With strong attention to detail and problem-solving abilities, I ensure accuracy and customer satisfaction in every task.
Experience: 1 - 2 years
-Assisted customers with inquiries, product information, and issue resolution -Processed orders, returns, and exchanges accurately -Handled payments and maintained accurate transaction records -Communicated clearly to ensure cust
Experience: 6 months - 1 year
-Used fraud detection platforms to monitor and analyze suspicious activity -Investigated flagged transactions and escalated verified fraud cases -Reviewed account activity to identify patterns indicating potential fraud
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