Hi, I’m Theresa. Hire me if you need someone who doesn’t just assist but runs your operations like a system.
I am a high-level Virtual Assistant and Operations Specialist with 3+ years of experience supporting US-based clients and managing end-to-end business operations across admin, finance, insurance, and social media.
I don’t wait for instructions; I organize chaos, fix workflows, and make sure nothing falls through the cracks.
WHAT I CAN DO FOR YOU (ALL-IN-ONE SUPPORT)
-Executive Assistance
-Full Admin & Operations Support (ClickUp, SOPs,Workflow Management)
-Bookkeeping & Financial Tracking (QuickBooks, Invoicing, Expense Reports)
-Social Media Management (Content Scheduling, Captions, Engagement)
-Graphic Design & Content Creation (Canva, CapCut)
-CRM & Client Management (HubSpot, Salesforce)
-Data Entry, Reporting & Excel Dashboards
-Research & Lead Generation
-Customer Support
-Insurance Operations Expert (Policy processing, client follow-ups, medical screening, documentation)
EXPERIENCE THAT SETS ME APART
US Remote VA | Admin + Operations + Creative Support (2025–2026)
-Managed calendars,
Insurance Operations Team Lead (Prulife UK | 3 Branches)
-Handled full insurance processing cycle—from client onboarding, policy documentation, medical screening, follow-ups, invoicing, reporting, to sales tracking and branch coordination.
TOOLS I MASTER
ClickUp | Google Workspace | Microsoft Excel | QuickBooks | HubSpot | Salesforce | Canva | CapCut | Slack | Trello | Intercom | Hubstaff | PostFlow | Flodesk
WHY HIRE ME
Because I bring ONE PERSON who can replace multiple roles:
*Admin Assistant
*Bookkeeper
*Social Media Manager
*CRM Specialist
*Operations Coordinator
I work fast, think ahead, and take ownership like an in-house operations manager, not just a VA.
If you want someone who is organized, reliable, proactive, and can run your backend operations without micromanagement, hire me.
Experience: 6 months - 1 year
Task organization, scheduling, and assignment using ClickUp Project tracking and workflow optimization Email marketing (campaign setup, automation, and basic analytics) Social media scheduling (Instagram, Facebook, TikTok) using PostFlow Graphic design creation (Canva or similar tools) Content planning and calendar management Caption writing and hashtag research Community management (replying to comments and messages)
Experience: 2 - 5 years
Managed client communications (email, calls, chat) and calendar scheduling. Conducted client follow-ups and provided updates on policy payments, ensuring timely collections and account accuracy. Prepared insurance proposals, reviewed policies, and handled medical documentation. Processed invoices, payments, and financial reports using QuickBooks. Created reports and presentations (sales, production, and data tracking in Excel). Monitored daily/monthly sales performance and company expenses. Organized company events and hosted internal activities. Managed and monitored company monthly budget and expenses.
Experience: Less than 6 months
Managed email and calendar to ensure smooth daily operations and timely communication Created social media graphics, presentations, and basic video edits to support branding Conducted lead generation and research to identify potential clients Handled CRM and admin tasks using HubSpot and ClickUp Scheduled client meetings and coordinated follow-ups Managed invoicing, expense tracking, and basic bookkeeping using QuickBooks Provided customer support via email, chat, and calls Delivered personal assistant support to streamline business and daily task
Experience: 2 - 5 years
Prepared insurance proposals, reviewed policies, and handled medical documentation. Processed invoices, payments, and financial reports using QuickBooks. Created reports and presentations (sales, production, and data tracking in Excel). Monitored daily/monthly sales performance and company expenses. Organized company events and hosted internal activities. Managed and monitored company monthly budget and expenses.
Experience: 6 months - 1 year
Graphic design creation (Canva or similar tools) Logo,flyer,banner,thumbnail,posting Content planning and calendar management Caption writing and hashtag research
Experience: 2 - 5 years
Managed client communications (email, calls, chat) and calendar scheduling. Conducted client follow-ups and provided updates on policy payments, ensuring timely collections and account accuracy. Prepared insurance proposals, reviewed policies, and handled medical documentation. Processed invoices, payments, and financial reports using QuickBooks. Created reports and presentations (sales, production, and data tracking in Excel). Monitored daily/monthly sales performance and company expenses. Organized company events and hosted internal activities. Managed and monitored company monthly budget and expenses
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.