Overview
Looking for any work (4 hours/day)
at $5.81/hour ($560.00/month)
Bachelor's degree
Last Active
June 30th, 2026 (8 days ago)
Member Since
March 31st, 2026
Profile Description
As a Software Support Engineer I am responsible for supporting business infrastructures ranging in size from small to that of global, Fortune 500 companies which utilize the ESS suite of software solutions. With the following role:
· Assist customers with software configurations
· Troubleshoot complex, technical issues
· Document procedures and technical resolutions in a ticketing system and in a technical knowledge base
· Process customer requests via phone,
· Available on-call from time to time
Skill:
·
Knowledge of client / server architecture
· Working knowledge of operating systems (Windows, Unix, Linux, etc…)
· Ability to troubleshoot and solve complex technical problems
· Excellent verbal and written communication skills
·
Working knowledge of TCPIP networking
·
Working knowledge of application level protocols (HTTP, SMTP, LDAP, IMAP, SSL, S
·
Experience providing desktop support or acting as a network/systems administrator
·
Customer Service experience
·
Working knowledge of Notes and Domino, Lotus Traveler, and Sametime
·
Ability to utilize debugging tools
Top Skills
Systems Administration
Experience: 1 - 2 years
Experienced Endpoint Management Administrator (BigFix Admin)
Software » Network Administration
Experience: 5 - 10 years
Has been in the L2 Support Industry for more than 7 years. Previous Employer: IBM and HCLtech
Other Skills
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 43%
- Influence: 30%
- Steadiness: 80%
- Compliance: 9%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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