Mary
Administrative Assistant | Customer Service Specialist | 4+ Years of BPO Experie
Overview
Looking for full-time work (8 hours/day)
at $3.97/hour ($768.00/month)
Associates degree
Last Active
July 1st, 2026 (18 days ago)
Member Since
March 31st, 2026
Profile Description
Hi, I’m a Customer Service Specialist with 4+ years of experience in telecommunications and healthcare accounts. I’ve handled 50–80 customer interactions daily through phone,
I can help you with:
Customer support
Inbox and calendar management
Data entry and CRM updates
Appointment setting and follow-ups
I am detail-oriented, reliable, and committed to delivering accurate and high-quality work. I always make sure tasks are completed on time and handled professionally.
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 1 - 2 years
Customer expert in Healthcare account at BCBS- I'm a provider's rep for more than year and as a Provider Service rep in a BCBS healthcare account, I'd learn: - How to navigate BCBS systems and tools for claims, eligibility, and authorizations- - Provider network management and credentialing processes - How to troubleshoot and resolve claims issues or denials - Communication strategies for providers on billing, coding, and reimbursement - BCBS plan details, benefits, and policies - How to ensure compliance with regulations like HIPAA
Customer Support » Customer Service
Experience: 2 - 5 years
As a customer service rep for cable services, I'll handle account queries, troubleshoot connectivity issues, and resolve billing concerns in a friendly and efficient manner. With my background in customer support, I'll: - Communicate clearly about service plans, payments, and outages - Dig into issues to find quick fixes or escalate when needed - Ensure customers feel heard and satisfied with the solution - Stay patient and professional, even with tough calls.
Accounting » Accounts Receivable » Billing
Experience: Less than 6 months
Other Skills
Project Management » Trello
Experience: Less than 6 months
Office and Administration » Communication
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: Less than 6 months
Virtual Assistant
Experience: Less than 6 months
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cadiz City, Negros Occidental
- Tests Taken
- DISC
- Dominance: 97
- Influence: 99
- Steadiness: 98
- Compliance: 99
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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