Rose

Technical Customer Support VA | SaaS & E-commerce Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

High school diploma

Last Active

June 26th, 2026 (yesterday)

Member Since

March 30th, 2026

Profile Description

I’m a Technical Customer Support VA specializing in SaaS and E-commerce platforms. I help businesses deliver excellent customer experience by resolving both customer inquiries and technical issues efficiently.
I handle email, chat, and ticket support, including order concerns, account access issues, and basic troubleshooting. My goal is to ensure fast resolutions, improve customer satisfaction, and support business growth.
I’m experienced in multitasking, CRM tools, and providing clear, professional communication in every interaction.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I have experience in both customer service and technical support, assisting customers with inquiries, account concerns, and basic troubleshooting. I handle email, chat, and phone support while ensuring fast and accurate resolutions. I am skilled in identifying issues, guiding customers through solutions, and maintaining a high level of customer satisfaction.

E-Commerce » Order processing

Experience: 2 - 5 years

I manage customer orders from placement to fulfillment, ensuring accuracy, timely updates, and smooth delivery. I also handle cancellations, returns, and order-related inquiries to maintain excellent customer experience.

Other Skills

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Socorro, Oriental Mindoro

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”