Dianne

Medical Virtual Assistant

45 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $5.19/hour ($1,000.00/month)

High school diploma

Last Active

June 24th, 2026 (yesterday)

Member Since

March 28th, 2026

Profile Description

Top Skills

Experience: 2 - 5 years

As a member of the Quality Team, I ensure all evaluated calls are accurately documented and meticulously uploaded to SharePoint, maintaining attention to detail and preventing errors through thorough quality control.

Experienced BPO professional with a background in Member Services for a private insurance company, handling diverse customer concerns including billing, payments, claims, authorizations, referrals, eligibility, and benefits. Consistently delivered high-quality service while fostering positive customer relationships. Later transitioned to the Quality Team, where I evaluated calls and provided actionable feedback to ensure agents met quality standards and delivered effective customer support.

Other Skills

Basic Information

Age
26
Gender
Female
Website
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Address
Tanza, Cavite
Tests Taken
None
Government ID
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