Sheznit

Virtual Assistant | Customer Service Representative

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Overview

Looking for any work (8 hours/day)

at $4.96/hour ($960.00/month)

Associates degree

Last Active

July 23rd, 2026 (yesterday)

Member Since

March 24th, 2026

Profile Description

Results-driven call center agent with 3 years of experience optimizing complex BPO workflows to consistently exceed top-tier KPIs, including a 15% increase in resolution efficiency. My background spans technical support, healthcare advocacy, sales support management, and content moderation, where I consistently delivered documentation accuracy and resolved high-level billing disputes with precision and call handling for 80 to 100 calls per day. By leveraging my expertise in CRM management and multi-channel communication, I bring a proven ability to streamline operations and enhance the customer experience for your team.