Dickson
Virtual Professional (Admin Task, Customer Service, Technical Support, Financial
Verified
Overview
Looking for any work (8 hours/day)
at $4.14/hour ($800.00/month)
Associates degree
Last Active
July 9th, 2026 (6 days ago)
Member Since
March 24th, 2026
Profile Description
A highly motivated professional with over 14 years of BPO experience specializing in high-level operations, team management, leadership, technical support, and customer service. My career includes more than 10 years of experience in customer service, technical support, data research, and financial and banking services, supporting major U.S. telecommunications, e-commerce, construction, and banking companies. Most recently, I have spent over four years in leadership roles overseeing service dispatch agents and records retrieval specialist operations, ensuring operational efficiency, quality service delivery, and strong team performance.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Technical Support professional with extensive experience in the US telecommunications sector. Expert in advanced device troubleshooting, network provisioning, and the resolution of escalated customer concerns. Dedicated to maintaining high levels of customer satisfaction and meeting operational attrition goals through effective communication, technical proficiency, and empathetic problem-solving.
Customer Support » Customer Service
Experience: 5 - 10 years
Dynamic support professional with a multifaceted background in US Telecommunications, E-commerce, Finance, and Healthcare Operations. Expertise spans technical troubleshooting, financial dispute resolution, records retrieval, and service dispatching. Dedicated to operational excellence, process optimization, and delivering exceptional customer experiences across diverse regulatory environments.
Office and Administration » Team Leadership
Experience: 2 - 5 years
Team Leader overseeing records retrieval and service dispatch operations. Committed to driving team performance, streamlining retrieval processes, and ensuring superior service quality through effective coordination with healthcare providers and internal departments.
Other Skills
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete, Negros Oriental
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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