Community Manager | Property Management | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $11.65/hour ($2,240.00/month)

High school diploma

Last Active

June 27th, 2026 (2 days ago)

Member Since

June 30th, 2017

Profile Description

I am a community manager, property management virtual assistant, and customer support specialist with over 10 years of experience supporting different companies in the SaaS, e-commerce, coaching, and property management industries. I’ve managed online communities on platforms like ---------- and Facebook, ensuring members are welcomed, supported, and engaged while keeping the space organized and easy to navigate.
Alongside community management, I have extensive experience in property management operations—coordinating maintenance, communicating with tenants and vendors, preparing rentals for market, managing turnovers, providing leasing support, and assisting with inspections, utilities, and compliance tasks. I am detail-oriented, organized, and able to manage multiple properties and workflows at once.
My background also includes training and team leadership, where I coached staff, created documentation, built training materials, onboarded new hires, and improved internal processes. This foundation helps me communicate clearly, solve problems quickly, and maintain strong relationships with customers, teams, and clients.
What I can help you with:
1. Community management (Skool, Facebook Groups, Slack)
2. Member onboarding, engagement, moderation, and support
3. Content planning, announcements, and group organization
4. Customer service (email, chat, social media, helpdesk support)
5. Technical support for platforms, logins, course access, and user issues
6. Property management operations (maintenance coordination, leasing support)
7. Vendor and tenant communication, scheduling, and follow-ups
8. CRM and file management (Google Suite, HubSpot, AppFolio, etc.)
9. Administrative tasks, reporting, documentation, and SOP creation
10. Training, onboarding, and knowledge base content
I’m proactive, reliable, and always looking for ways to improve systems and elevate the experience for both clients and customers. I take initiative, communicate well, and handle responsibilities with professionalism and care.
If you’re looking for someone who can manage your community, support your clients, or streamline your operations, I’d love to help