Ludicel

Customer Service and Tech Support with Cold-Calling and Sales Expertise

Verified

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $3.31/hour ($320.00/month)

High school diploma

Last Active

June 30th, 2026 (9 days ago)

Member Since

March 23rd, 2026

Profile Description

I am a dedicated Customer Service and Tech Support with over 3 years of experience helping customers resolve issues, understand billing, and troubleshoot devices. My background includes working with leading companies such as Concentrix, TTEC, Alorica, PCR Labs, and Asurion, where I consistently delivered clear solutions, built trust, and improved customer satisfaction.

Beyond support, I bring strong cold-calling and sales expertise. At PCR Labs, I conducted high-volume B2B calls, scheduled appointments, and drove lead generation. At TTEC and Asurion, I balanced technical troubleshooting with upselling, consistently meeting and exceeding sales targets.

I am skilled in communication, problem-solving, and adaptability, with proven success in both inbound and outbound customer interactions. My goal is always to provide a smooth, positive experience while supporting business growth.

With a professional home office setup, fiber internet, and flexible availability across multiple time zones, I am fully prepared for remote work and committed to delivering results.