Janine
Virtual Assistant | Customer Support, Retention & Sales | Email & Call Handling
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.62/hour ($1,280.00/month)
Bachelor's degree
Last Active
July 4th, 2026 (5 days ago)
Member Since
March 22nd, 2026
Profile Description
I’m a Customer Support & Retention Specialist and Virtual Assistant with nearly 3 years of experience supporting U.S.-based businesses across customer service, sales, technical support, billing, and back-office operations. I help businesses deliver exceptional customer experiences, resolve issues quickly, and retain loyal clients—all while managing
I thrive in fast-paced, metrics-driven environments, consistently maintaining high performance and meeting client expectations. With a strong focus on customer satisfaction, problem-solving, and operational support, I provide flexible, reliable virtual assistance that keeps businesses running smoothly.
If you’re looking for a dedicated professional to handle customer interactions, retention efforts, and administrative tasks while improving overall client experience, let’s connect!
Top Skills
Marketing » Telemarketing » Inbound Sales
Experience: 5 - 10 years
Proven experience in sales and customer retention for U.S.-based telco accounts, consistently achieving targets, building strong client relationships, and supporting revenue growth through effective communication and upselling
Customer Support » Customer Service
Experience: 5 - 10 years
Nearly 10 years of experience providing high-quality customer service and retention support for U.S.-based businesses, handling emails, calls, ticketing, billing, and technical inquiries while consistently maintaining top performance and client satisfaction
Customer Support » Back Office Support
Experience: 2 - 5 years
Experienced in back-office operations for financial and service-based clients, including data validation, account management, document processing, and debt handling, ensuring accuracy, compliance, and smooth internal workflows
Other Skills
Virtual Assistant
Experience: 2 - 5 years
Skilled Virtual Assistant providing remote support to U.S.-based clients, managing emails, calls, customer service, retention, and administrative tasks with efficiency, accuracy, and professionalism.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Angeles, Pampanga
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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