Richard

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Overview

Looking for any work (4 hours/day)

at $4.24/hour ($408.80/month)

Bachelor's degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

March 22nd, 2026

Profile Description

Dedicated and solutions-oriented Customer Service Representative with over 9 years of solid experience specializing in high-volume e-commerce support, international remittance, and complex cargo logistics. I feature an expert-level command of Shopify store navigation, customer database systems, and ticketing tools like Zendesk and CRM systems. Having undergone direct international training in Sydney, Australia, I excel at cross-functional collaboration, reducing escalations, and implementing personalized tracking systems that actively boost customer retention. I am highly adaptable, incredibly patient under pressure, and focused on delivering seamless multi-channel support (Voice, Live Chat, and Email) to scale your daily business operations.

Top Skills

E-Commerce

Experience: 1 - 2 years

Shopify Navigation, Store Troubleshooting, Order Management

Customer Support

Experience: 5 - 10 years

Inbound/Outbound Voice, Live Chat Support, Email Management, Zendesk, Escalation Management

Other Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

Microsoft Office Suite, Outlook, CRM Database Management

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address: Mabalacat city, Pampanga

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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