AI Automation & Workflow Engineer | Chatbots, Voice Agents, CRM Funnels & End-to

I am an IT Support Professional with nearly 4 years of experience providing technical support in enterprise environments. I specialize in troubleshooting hardware, software, and network-related issues to ensure minimal downtime and smooth daily operations. I have hands-on experience supporting Windows systems, Microsoft 365, printers, and various business applications. My responsibilities include diagnosing technical problems, resolving user issues within SLA, installing and configuring systems, and maintaining accurate technical documentation. I am highly detail-oriented, customer-focused, and experienced in working in fast-paced environments. I prioritize clear communication, quick resolution, and delivering reliable support to end users.

I have hands-on experience in AI automation, building workflows and AI-powered systems using tools like Zapier, Make, n8n, and GoHighLevel. I create automated processes for lead generation, follow-ups, and task management to improve efficiency and reduce manual work. I also apply prompt engineering to enhance AI outputs and integrate AI agents into business workflows for scalable and smart automation solutions.

I specialize in building workflow automation using Zapier to help businesses streamline operations and eliminate repetitive tasks. I design and implement automated workflows (Zaps) that connect different applications, ensuring smooth data transfer and efficient processes.

I specialize in funnel design and building conversion-focused systems that help businesses capture leads, nurture prospects, and increase sales. I have hands-on experience creating funnels using platforms like GoHighLevel, where I design complete customer journeys from landing pages to automated follow-ups. I build structured funnels that include lead capture forms, email and SMS sequences, and automation workflows to ensure consistent engagement with potential clients. My focus is on creating simple, effective, and scalable systems that improve conversion rates and reduce manual work.

I specialize in building advanced workflow automation using Make.com to streamline business processes and connect multiple systems. I design and implement automated scenarios that handle data processing, lead management, notifications, and system integrations across various platforms.

I specialize in prompt engineering, designing structured and effective prompts that enable AI systems to generate accurate, relevant, and high-quality outputs. I create prompts for various use cases, including chatbots, AI assistants, content generation, data formatting, and workflow automation.