Customer Service

I have established and managed two small businesses since 2024, where I developed strong customer service skills through direct client interaction. I handled customer inquiries, processed orders, resolved concerns, and ensured a positive overall experience for each customer.

I have developed strong communication skills through managing my own businesses, where I regularly interacted with customers to answer inquiries, provide updates, and resolve concerns. I am confident in expressing ideas clearly and professionally, both in written and verbal communication.

I have strong organizational skills developed through managing my own businesses, where I handled multiple tasks such as tracking orders, responding to customers, and maintaining records. I am detail-oriented and keep information structured and easy to manage, which helps improve efficiency and avoid errors. I am also comfortable using digital tools to stay organized and ensure smooth workflow.

I have hands-on experience in business management through establishing and handling two small businesses since 2024. I was responsible for overseeing daily operations, managing orders, coordinating with customers, and ensuring smooth workflow.