Detail-oriented Senior Medical Claims Examiner with 5+ years of experience in end-to-end
medical claims adjudication, benefits and eligibility verification, and medical records review.
Proven ability to exceed productivity targets (130%) while ensuring accuracy, regulatory
compliance, and adherence to payer guidelines and HIPAA requirements. Experienced in
handling complex and high-dollar claims, mentoring new examiners, and supporting team
performance improvements.
Experience: 2 - 5 years
• Trained on adjustment request, medical records response, and image request queues. • Processed and adjudicated medical claims, ensuring accuracy in eligibility, coverage, and billing. • Approved, denied, or adjusted claims based on standard operating procedures and supporting medical documentation. • Familiarity with CMS-1500 and UB-04 forms in claims evaluation and processing. • Ensured compliance with HIPAA regulations and updated payer guidelines.
Experience: 2 - 5 years
Consistently meeting 130% of monthly productivity targets while maintaining quality standards. • Supported newly trained examiners, improving accuracy and overall team performance. • Evaluated high-risk, complex, and high-dollar claims in accordance with policy and payer guidelines. • Supported process improvement initiatives to enhance workflow efficiency and claim resolution time. • Maintained productivity and quality standards in a high-volume processing environment. • Supported leadership in queue monitoring and case prioritization to meet turnaround times.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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