Mark

Email Marketing Specialist | Klaviyo | Canva Designer | Former BPO Team Leader

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Overview

Looking for any work (8 hours/day)

at $5.66/hour ($1,090.91/month)

Not Specified

Last Active

June 30th, 2026 (yesterday)

Member Since

March 20th, 2026

Profile Description

Results-driven professional with 12 years of experience in the BPO industry, progressing from Technical
Support Representative to Team Leader. Proven expertise in customer experience, escalation management,
team leadership, coaching, and KPI performance improvement. Now transitioning into freelancing with a focus
on email marketing and design, proficient in Klaviyo, Canva, and campaign execution. Combines strong
analytical, communication, and problem-solving skills with a growing expertise in digital marketing, AI tools,
and social media. I can do Team Leader relevant tasks and skills or focus just on digital marketing and design. Whichever is the right fit on the available role.

Top Skills

Customer Support » Technical Support

Experience: 10+ years

Design » Graphic Design » Canva

Experience: Less than 6 months

Marketing » Email Marketing » Klaviyo

Experience: Less than 6 months

Other Skills

Basic Information

Age: 38

Gender: Male

Website: Sign Up with Pro Account to View

Address: Loon, Bohol

Tests Taken: IQ
Score: 119: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”