Kyrie
Customer Service Specialist | Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.76/hour ($728.00/month)
High school diploma
Last Active
June 4th, 2026 (4 days ago)
Member Since
March 20th, 2026
Profile Description
Dedicated professional with over 4.5 years of experience across high-stakes corporate environments and the fast-paced food/retail industry. As a Customer Service Representative III, I have mastered the art of managing complex inbound resolutions while maintaining a high conversion rate on outbound upselling initiatives. I blend the "boots-on-the-ground" urgency of retail service with the sophisticated problem-solving skills of a senior-tier service agent.
I want to be known as the Bridge-Builder, I bridge the gap between what the company offers and what the customer actually needs, making "selling" feel like "helping".
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
With my recent role as a Customer Service Representative III I was specifically assisgned in our escalations department, I'm receiving specific type of transactions and that includes technical problems with the customers phone, Home internet device, home phone, service plans, and other plan subscriptions where I needed to troubleshoot customers device with the help of carrier billing tools from our own carrier and partner carriers.
Customer Support » Customer Service
Experience: 2 - 5 years
I was a Customer service representative III for nearly 3 years with my recent BPO employer here in the Philippines for a Telco account, receiving inbound calls from frustrated and angry customers who needed assistance, as a CSR III it's my job to make sure that the customer feels valued and their emotions are acknowledge before diving into the resolution.
Marketing » Telemarketing » Outbound Calls
Experience: 2 - 5 years
As a CSR III we are also performing outbound calls to our customers to properly check if their service is working properly so that or customers will feel valued.
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: 2 - 5 years
Part of my job as a Service crew and a CSR III is related to sales, as a Service crew for a year and 7 months we are task to sell our products and to explain to our customer the benefits of our products. In my BPO tenure my role also includes upselling of service plans and phone upgrade or selling phones.
Office and Administration » Multitasking
Experience: 2 - 5 years
With my recent role as a Customer I was working on with 9 or more tools to be effective.
Basic Information
- Age
- 23
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Minglanilla, Cebu
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 36%
- Influence: 10%
- Steadiness: 37%
- Compliance: 17%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.