Rowen

Customer Service & Transcriptionist

70 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (22 days ago)

Member Since

March 19th, 2026

Profile Description

Customer Service and Technical Support professional with over six years of experience delivering exceptional customer experiences and efficiently resolving complex issues. Proven ability to turn challenging situations into positive outcomes through strong communication skills, critical thinking, and keen attention to detail.

Experienced in handling diverse responsibilities across reputable organizations, including S&P Global, HGS, Alorica, and Results CX. Skilled in providing technical support and customer service through phone, chat, and email channels, as well as performing data-related tasks such as transcription and analysis with a high level of accuracy and quality. Adept at thriving in fast-paced, high-volume environments while consistently maintaining strong customer satisfaction.

Recognized for being reliable, adaptable, and collaborative, with the ability to learn quickly, remain composed under pressure, and consistently deliver high-quality results. Committed to professionalism, consistency, and excellence in every aspect of work.

Top Skills

Experience: Less than 6 months

Transcriptionist with strong experience in converting audio and video recordings into accurate, well-structured written documents. Skilled in active listening, fast and precise typing, and maintaining high attention to detail. Committed to delivering high-quality transcripts while meeting deadlines and following client-specific guidelines.

Experience: 5 - 10 years

I’m a customer service and technical support professional with over 6 years of experience delivering excellent customer experiences and resolving complex issues efficiently. I take pride in turning challenging situations into positive outcomes through clear communication, critical thinking, and strong attention to detail.

Other Skills

Experience: Less than 6 months

Order Management Specialist with experience in handling end-to-end order processing, shipment tracking, and customer coordination. Skilled in ensuring accurate and timely order fulfillment while resolving issues efficiently. Known for strong attention to detail, organization, and commitment to delivering excellent customer experience.

Basic Information

Age
30
Gender
Male
Website
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Address
Pasig City, NCR
Tests Taken
None
Government ID
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