Experience: Less than 6 months
Assisted members with inquiries related to healthcare benefits, coverage, and eligibility. Handled inbound and outbound calls while maintaining professionalism and empathy. Resolved customer concerns efficiently while ensuring compliance with healthcare policies. Updated and managed customer records accurately in the system. Achieved high-quality performance standards, maintaining 100% QA during the nesting period. Collaborated with team members and supervisors to improve customer experience.
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.