Renato
Escalation, Health care, Banking & E-Commerce Specialist | Customer Service
Overview
Looking for full-time work (8 hours/day)
at $8.30/hour ($1,600.00/month)
Bachelors degree
Last Active
July 6th, 2026 (2 days ago)
Member Since
March 18th, 2026
Profile Description
Results-driven customer service professional with 10+ years of experience in banking, healthcare, and technical support. Skilled in handling escalations, resolving complex issues, managing accounts, and supporting claims and billing inquiries. Known for reliability, strong problem-solving, and delivering accurate, customer-focused solutions in fast-paced environments.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
Provided member and provider support by handling benefits, claims, billing inquiries, and prior authorizations while ensuring accuracy, compliance, and quality service.
Customer Support » Customer Service
Experience: 10+ years
Delivered high-quality support via phone, email, and chat by addressing inquiries, resolving issues, and ensuring a positive customer experience through clear communication and efficient problem-solving.
Office and Administration » Account Management
Experience: 10+ years
Managed customer accounts by handling inquiries, resolving issues, processing transactions, and ensuring accurate, timely support while maintaining high service and compliance standards.
Other Skills
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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