Virtual Administrative Assistant (General)

Managed and organized business email inboxes, responded to client inquiries, followed up on requests, and ensured timely communication with customers and team members.

I have experience providing administrative support to international clients, including managing emails, scheduling appointments, maintaining records, and assisting with daily operational tasks. I supported fitness studios in Singapore using platforms like Mindbody and Hapana while ensuring smooth communication with clients and internal teams.

Provided remote administrative support to business owners, handling email management, scheduling, client communication, data entry, and CRM updates to ensure smooth daily operations.

Maintained and updated client information using CRM systems such as Mindbody, Hapana, and LoyalSnap to manage memberships, bookings, and customer records.

Handled client inquiries through email and messaging platforms, assisting with bookings, membership concerns, and general questions while maintaining professional communication.

Coordinated appointments, class bookings, and scheduling using CRM and calendar systems to ensure efficient operations and avoid conflicts.

Entered and maintained accurate records of client information, reports, and operational data while ensuring accuracy and organization.

Assisted with preparing and scheduling social media posts while helping maintain consistency across business accounts.

Assisted in identifying potential clients and maintaining organized lead lists for business outreach and follow-ups.

Created and edited simple graphics and marketing materials for social media and promotional content using Canva.