Ralph

Property Management Expert, Quality Assurance Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Bachelors degree

Last Active

July 7th, 2026 (16 days ago)

Member Since

March 13th, 2026

Profile Description

I am a seasoned Property Management Specialist and Virtual Assistant with over 15 years of professional experience in technical support, customer service, and quality assurance. Having spent over a decade assisting U.S. and Australian clients within reputable BPOs, I have developed a "zero-error" mindset and a dedication to high-level administrative precision.

Property Management Expertise:
If your company utilizes Propertyware, Buildium, or AppFolio, I can step in with zero learning curve. I specialize in the "heavy lifting" of property operations, including:
-- Ledger & Accounting: Managing tenant/owner ledgers, bank reconciliations, and correcting complex erroneous entries.
-- Tenant Lifecycle: Handling everything from move-ins and lease renewals to security deposit withholding and closing out ledgers.
-- Compliance & Reporting: Generating targeted financial reports, owner statements and e-filing 1099s.
-- Lead Management: Expert in Zillow research, tenant screening coordination, and listing syndication.


Professional Background:
My career is built on a foundation of leadership and accuracy. I have served as a Quality Assurance Specialist, Knowledgebase Lead, Escalations Support, and New Hire Product Trainer which means I don't just follow instructions—I look for ways to improve workflows and ensure data integrity.


Why Hire Me?
-- Reliability: 15+ years of stable employment history. I am looking for a long-term partnership where I can help your business thrive.
-- Tech-Savvy: Expert in Propertyware, DocuSign, Google Workspace, and CRM management.
-- Time Zone Alignment: I am fully available for U.S. or Australian business hours.
-- Efficiency: I understand that in property management, a timely resolution is the key to keeping both owners and tenants happy.

Top Skills

I have over 15 years of experience in Technical assistance and Customer Service assisting U.S. clients and businesses. I gained experience and worked with several reputable Call Centers and BPOs in the Philippines and served as Technical Support and Customer service specialist. I have extensive experience as: • QA Specialist II • Knowledge Centered Support Lead • Product Support Trainer • Product Support Agent With my most recent work with Propertyware/ Buildium – A cloud-based, comprehensive property management software solution, primarily designed for single-family and low-density rental properties.

Other Skills

Basic Information

Age
38
Gender
Male
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  116
DISC
Dominance: 21
Influence: 19
Steadiness: 29
Compliance: 32
English
C1(Advanced)
Government ID
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