I help healthcare providers, clinics, and medical practices manage their administrative workload through reliable virtual assistance and patient support services.
I am a Healthcare Virtual Assistant with over 2 years of experience handling prior authorization, insurance verification, eligibility checks, claims follow-up, appointment scheduling, patient communication, and EHR/EMR support. I have experience working with US healthcare accounts and understand the importance of accuracy, HIPAA compliance, and timely coordination.
I am proficient with Microsoft Office, Google Workspace, Freshdesk, Slack, Canva, ChatGPT, Outlook, Gmail, Teams, Zoom, Google Meet, Adobe Acrobat, eFax systems, Athenahealth, DrChrono, Optum portals, Cigna portals, Aetna provider portal, and other healthcare systems and remote collaboration tools.
I am available for full-time work during EST hours and can also adjust to other time zones when needed. I have a stable 100 Mbps fiber internet connection, backup internet, power backup, and a dedicated remote work setup suitable for long-term work.
I value professionalism, clear communication, confidentiality, and consistency in every task I handle. I work independently, stay organized under pressure, and make sure tasks are completed accurately and on time. I am looking for a long-term opportunity where I can provide dependable support and contribute to smooth daily operations.
Experience: 1 - 2 years
Processed prior authorization requests, insurance verification, and authorization follow-ups with insurance companies to ensure medical procedures and treatments received timely approval.
Experience: 1 - 2 years
Verified patient insurance eligibility, benefits, and coverage by contacting insurance providers and using payer portals. Documented insurance details in EHR systems and ensured accurate information before patient appointments.
Experience: 1 - 2 years
Ensured patient privacy and confidentiality by following HIPAA regulations while handling medical records, insurance information, and patient communications.
Experience: 1 - 2 years
Supported healthcare billing operations by verifying insurance details, assisting with claims preparation, and maintaining accurate billing documentation to ensure smooth reimbursement processes.
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