Hi! I’m Stephanie from Cebu, Philippines, with 4+ years of experience in customer support handling
Aside from customer support, I also have experience as a Creator Outreach Specialist focused on UGC campaigns. I help brands find suitable creators through TikTok and Instagram, manage outreach, track creator information using Google Sheets, and assist with collaborations and follow-ups.
I also have experience working as a Healthcare VA, where I handled administrative tasks, appointment setting, and patient support while maintaining accuracy and attention to detail.
I’m reliable, adaptable, and easy to work with. I learn new tools quickly, work well in fast-paced environments, and always aim to provide high-quality support. I’m currently looking for a long-term opportunity where I can grow and contribute to a great team.
Experience: 1 - 2 years
I manage TikTok Shop operations with a strong focus on creator outreach and partnership development. My role involves identifying and connecting with relevant content creators, building relationships, and coordinating collaborations that align with brand goals. I handle communication, negotiate terms, and ensure smooth onboarding so creators can effectively promote products. Alongside outreach, I monitor campaign performance, track sales and engagement metrics, and optimize strategies to maximize results. By combining relationship management with data-driven decisions, I help drive consistent growth and visibility for the TikTok Shop.
Experience: 2 - 5 years
Experienced in providing professional customer support through email, chat, and phone. Skilled in handling inquiries, resolving issues, processing requests, and ensuring customers receive timely and helpful assistance while maintaining a positive customer experience.
Experience: Less than 6 months
Experienced in calling potential customers to introduce solar panel services and persuade them to book an appointment with a solar consultant. Skilled in explaining benefits, handling objections, and scheduling qualified leads for appointments.
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