Stephanie

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.82/hour ($928.00/month)

High school diploma

Last Active

June 25th, 2026 (yesterday)

Member Since

March 11th, 2026

Profile Description

Hi! I’m Stephanie from Cebu, Philippines, with 4+ years of experience in customer support handling email, chat, and phone support. I’ve assisted customers with order tracking, billing concerns, account issues, refunds, and general inquiries while maintaining a professional and positive customer experience.

Aside from customer support, I also have experience as a Creator Outreach Specialist focused on UGC campaigns. I help brands find suitable creators through TikTok and Instagram, manage outreach, track creator information using Google Sheets, and assist with collaborations and follow-ups.

I also have experience working as a Healthcare VA, where I handled administrative tasks, appointment setting, and patient support while maintaining accuracy and attention to detail.

I’m reliable, adaptable, and easy to work with. I learn new tools quickly, work well in fast-paced environments, and always aim to provide high-quality support. I’m currently looking for a long-term opportunity where I can grow and contribute to a great team.

Top Skills

Experience: 1 - 2 years

I manage TikTok Shop operations with a strong focus on creator outreach and partnership development. My role involves identifying and connecting with relevant content creators, building relationships, and coordinating collaborations that align with brand goals. I handle communication, negotiate terms, and ensure smooth onboarding so creators can effectively promote products. Alongside outreach, I monitor campaign performance, track sales and engagement metrics, and optimize strategies to maximize results. By combining relationship management with data-driven decisions, I help drive consistent growth and visibility for the TikTok Shop.

Experience: 2 - 5 years

Experienced in providing professional customer support through email, chat, and phone. Skilled in handling inquiries, resolving issues, processing requests, and ensuring customers receive timely and helpful assistance while maintaining a positive customer experience.

Other Skills

Experience: Less than 6 months

Experienced in calling potential customers to introduce solar panel services and persuade them to book an appointment with a solar consultant. Skilled in explaining benefits, handling objections, and scheduling qualified leads for appointments.

Basic Information

Age
23
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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