Zendesk, Salesforce, Slack, Zoom, Flex, Customer or technical support for non voice, Have team lead experience in a BPO setting.
Experience: 2 - 5 years
I have handled multiple Customer support roles voice or non voice in the past using different systems like Zendesk, Salesforce, Flex, etc. Have excelled in this role as I have been promoted as Subject Matter expert and team lead while working as one.
Experience: 1 - 2 years
Have handled voice calls as a technical support, providing troubleshooting steps for customers in resolving their internet and computer issues
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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