Virtual Assistant/Data Entry/Accounting/Admin Assistant/Executive Assistant/9 Years E

Prepared a variety of written communications, reports, and project documentation with accuracy and attention to detail. • Delivered professional and friendly support to team members and clients, demonstrating a proactive and collaborative attitude. • Managed invoicing and client confirmations for pre-construction fees related to pool plan drafting and approval processes. • Coordinated with Geotechnical Engineers to schedule and manage required site inspections. • Liaised with Structural Engineers to arrange steel and structural inspections as needed for project compliance. • Worked closely with certifiers to schedule inspections and ensure all projects met regulatory compliance standards. • Administered Home Warranty Insurance records, ensuring all project files were current and compliant. • Oversaw final inspection scheduling post-pool handover, verifying operational functionality and customer satisfaction. • Assisted clients in obtaining Final Occupation Certificates by guiding them through documentation and compliance processes. • Scheduled and coordinated daily job assignments for trade workers, ensuring efficient task distribution. • Responded to client inquiries via email and phone, providing timely and informative assistance.

• Managed daily remittance processing from clients, ensuring timely and accurate recording of all payments. • Entered remittance data into the Green Tree database with attention to detail and consistency. • Performed daily reconciliation of remittances, maintaining balanced records and ensuring monthly financial accuracy. • Generated client invoices and submitted proformas for approval in accordance with company protocols. • Oversaw email correspondence and maintained organized digital folders, ensuring proper classification and accessibility.

Processed bulk orders and ensured inventory levels were accurately maintained and updated in real time. • Managed operations across five major e-commerce marketplaces, including Amazon and eBay, ensuring seamless order fulfillment and account performance. • Monitored and responded to customer inquiries through Zendesk, maintaining timely and professional communication. • Oversaw order processing within the AR system, ensuring prompt and accurate handling of all incoming orders. • Generated inventory reports and ensured all stock, parts, and related data were consistently tracked and updated.

• In charge of all admin tasks • In charge of arranging the director's schedule everyday • Doing all the invoicing • In charge on all the active jobs, from start to finish • In charge of booking all the mandatory inspections • Liaising with inspectors and booking them • Make sure all inspections are done and all jobs are compliant • Make sure all the progress payments are in before commencing each stage • Make sure all the trades are scheduled each day for the jobs for tomorrow • Make sure all compliance certificates are in and approved prior to starting every jobs. • Main contacts for customer for payments, inspections, complaints, etc • Reporting to the Director EOD on progress, problems, lacking, all about each jobs. • In charge of all necessary documents for business, etc.