Ruby-Vanessa

General Virtual Assistant|Lead Generation|CSR

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Bachelor's degree

Last Active

July 15th, 2026 (8 days ago)

Member Since

March 10th, 2026

Profile Description

From solving client concerns to streamlining office operations. I turn challenges into results with empathy, efficiency, and precision. I’ve spent the past three years helping customers feel heard and supported across phone, email, and live chat. What I enjoy most is turning a stressful situation into a positive experience by listening carefully, staying patient, and finding solutions that really work. I’m comfortable using CRM tools to keep things organized and make sure issues get resolved quickly. People I’ve worked with often describe me as reliable and easy to talk to, and I take pride in building trust that keeps customers coming back.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

I have administrative management experience from my role at JMS Builders Construction Corp., where I managed office reports, coordinated meetings, handled inventory and documentation, and streamlined processes to improve efficiency.

Customer Support » Healthcare

Experience: 1 - 2 years

I have experience in healthcare sales and Medicare benefits, where I assisted clients in understanding their coverage options, conducted 150+ daily outbound calls, and scheduled 40+ appointments weekly while ensuring HIPAA and CMS compliance.

Customer Support » Customer Service

Experience: 2 - 5 years

I have experience as a Customer Service Representative at SYKES, where I handled 50+ daily inquiries across phone, email, and chat, consistently maintaining a 95% customer satisfaction rating.

Other Skills

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Trece Martires, Cavite

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”