Fritzy
Logistic Specialist,Customer Support Specialist, Complaints & Escalation Handlin
Verified
Overview
Looking for any work (8 hours/day)
at $4.82/hour ($928.00/month)
Associates degree
Last Active
July 6th, 2026 (6 days ago)
Member Since
March 9th, 2026
Profile Description
I am a dedicated Customer Service and Complaints Specialist with over 10 years of experience in the BPO industry, supporting banking, telecommunications, and e-commerce accounts. I have extensive experience handling customer inquiries, resolving complex complaints, and providing technical support while maintaining a high level of professionalism and empathy.
Throughout my career, I have worked with international customers, ensuring that their concerns are addressed quickly and effectively. I specialize in de-escalating difficult situations, resolving account concerns, and building positive customer relationships.
I am highly organized, detail-oriented, and committed to delivering excellent customer experiences while helping businesses maintain strong client relationships.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 10+ years
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- IQ
- Score: 87
- DISC
- Dominance: 53%
- Influence: 19%
- Steadiness: 17%
- Compliance: 11%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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