Sheila

Customer Service Specialist | Technical Support | Virtual Assistant | Appointmen

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Overview

Looking for any work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (19 days ago)

Member Since

March 7th, 2026

Profile Description

Dedicated Customer Service and Technical Support Professional with 4+ years of experience supporting U.S. customers through phone, email, and chat. Experienced in appointment setting, inbound and outbound calls, reservations, technical troubleshooting, administrative support, and CRM management. Reliable, detail-oriented, and committed to delivering excellent customer experiences while helping businesses achieve their goals.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Provided technical support to U.S.-based customers through phone, email, and chat. Assisted with device setup, troubleshooting, account management, software and connectivity issues, and product inquiries. Guided customers through step-by-step solutions while maintaining high customer satisfaction. Experienced in ticketing systems, CRM platforms, remote troubleshooting, and delivering professional customer service in fast-paced environments.

Customer Support » Customer Service

Experience: 1 - 2 years

Provided exceptional customer support through inbound and outbound calls, email, and chat. Assisted customers with reservations, account inquiries, schedule changes, cancellations, and issue resolution while maintaining professionalism and empathy. Consistently delivered accurate information, resolved concerns efficiently, and ensured a positive customer experience.

Other Skills

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao, Davao del Sur

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”