Results-driven Customer Service Representative and Virtual Assistant with 3+ years of
experience providing phone,
technical support environments. Skilled in handling high-volume customer inquiries, technical
troubleshooting, CRM management, appointment scheduling, and workflow coordination.
Experienced in using Salesforce, Google Workspace, Microsoft 365, and AI-powered tools such
as ChatGPT, Zapier, and GoHighLevel to improve productivity and streamline operations.
Recognized for strong communication skills, problem-solving abilities, attention to detail, and
delivering excellent customer satisfaction across diverse client accounts.
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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