Customer Service Representative, Warehouse Admin, Operations Clerk

I am a highly organized and dependable professional with hands-on experience in e-commerce management, customer service, and warehouse operations. Skilled in monitoring and managing online shops such as TikTok, Lazada, and Shopee, I ensure smooth order processing and accurate tracking to deliver an efficient customer experience. I promptly respond to customer inquiries with accurate and complete information, handle order tracking, coordinate with resellers and warehouse staff, and process direct orders. I also check stock availability, prepare invoices, and verify payments before booking logistics. To maintain efficiency, I create and manage forms that record stocks and orders while calculating reseller payments. With a proven ability to balance customer satisfaction and operational efficiency, I bring a positive, empathetic, and professional attitude to every task. My background in both warehouse administration and customer service makes me adaptable to diverse roles, whether in logistics, online shop management, or client support. I am looking to contribute my skills to a dynamic team where I can help streamline operations, strengthen customer relationships, and support business growth