Sales Development Representative | Customer Support | IT, B2B & SaaS

I have outbound sales experience reaching out to potential clients through calls and emails. My role included introducing services, building interest, handling objections, and setting appointments. I am comfortable communicating with different types of customers and maintaining professionalism even in challenging conversations.

I’m handling customer concerns, answering inquiries, and providing solutions through calls, chats, and emails. I worked with international customers and learned how to communicate professionally, stay patient, and handle concerns efficiently while providing good customer service.

I have experience in appointment setting by reaching out to potential clients through outbound calls and emails. My role involved introducing services, qualifying leads, and scheduling meetings for the sales team. I am comfortable communicating with different people and maintaining a professional and friendly approach.